Database support

With Mentor drug database, you can be sure that you will receive first rate support, first time.

The Mentor drug database team has a wealth of pharmaceutical experience and an intricate knowledge of the drug database structure and implementing clinical system integration.

An initial consultation process is available free of charge to assist healthcare system suppliers in deciding how best to interpret and implement the drug database.

Full telephone and email support is provided by a dedicated team to support new and existing customers. Each member of the team has a specialist area of experience to complement general knowledge of the drug database, ensuring that any question you may have is answered promptly and satisfactorily.

All Mentor drug database contracts are underpinned by a service level agreement.